Programme terms

EvolveOne Rewards terms

Version 1.0 · Effective 8 November 2026

1. About these terms

1. The EvolveOne Rewards programme (the “Programme”) is run by EvolveOneAI Ltd, a company registered in England and Wales, trading as EvolveOne (“we”, “us”, “our”).
2. These terms apply between us and anyone who joins the Programme (“you”, a “Referrer”). By ticking the box when you join, you agree to them.
3. Joining the Programme doesn’t make you our employee, agent or business partner. You can’t make promises, agree prices or sign anything on our behalf.

2. Who can join

1. You must be 18 or over and live in, or run a business in, the United Kingdom.
2. Our directors, staff and contractors, and members of their households, can’t earn rewards.
3. Each person can hold one Rewards account. We can refuse or close an account at our discretion, for example if we think the Programme is being misused.
4. You must give us accurate details and keep your password private. You’re responsible for activity on your account.

3. Your referral code and link

1. When you join, we give you a personal referral code and a link to evolveone.ai containing it.
2. When someone visits our website through your link, we remember your code on their device for 90 days. If they then contact us within that time, the referral is linked to you. A business can also give us your code directly when they contact us.
3. If a business has cleared their browser data, used a different device or not given us your code, we may not be able to link them to you. Let us know at info@evolveone.ai and we’ll look into it, but our decision is final.

4. What counts as a qualifying referral

A referral qualifies only when all of these apply:

1. The business is new to us. They are not an existing or past client, and they haven’t contacted us or been in discussion with us in the 6 months before your referral.
2. They contact us using your link within 90 days of clicking it, or give us your code when they first contact us.
3. They sign a service agreement with us for a paid plan (such as Care, Growth or Pro).
4. They have paid in full for their first 3 months of that plan (the “Qualifying Period”).
5. The referral isn’t you, your own business, or a business you own, control or work for.

Businesses on a free website only don’t earn a reward. If they later move onto a paid plan, the referral can still qualify as long as it’s linked to you.

If more than one person refers the same business, the first valid referral we record counts.

5. Reward tiers and how rewards are worked out

1. Your tier depends on how many of your referrals are on a paid plan with us at the time we work out your rewards each month:

Tier	Paying referrals	Reward rate
Bronze	1–2	10% of each referral’s monthly fee
Silver	3–4	15% of each referral’s monthly fee
Gold	5 or more	20% of each referral’s monthly fee, plus the option to be featured as a partner on our website

2. Once a referral completes the Qualifying Period, you earn on each monthly fee they pay, including the first 3, for up to 12 paid months in total. After that, rewards for that referral end, though the referral still counts towards your tier while they remain on a paid plan.
3. Rewards are worked out on the monthly plan fee actually paid, excluding VAT and excluding one-off charges, extra usage (such as calls beyond a plan’s allowance), refunds and discounts. For example, if a referral’s first month is half price, the reward for that month is based on the half-price amount.
4. Your rate each month is set by your tier that month, and applies to all your referrals that are earning that month. Your tier can go down as well as up if referrals leave their paid plan.
5. Your dashboard shows estimates. The amounts we approve each month are final.

6. How rewards are paid

1. If you’re an EvolveOne client, rewards are given as credit on your account and taken off your next invoice(s). Credit can’t be exchanged for cash, can’t be transferred, and ends if your own service agreement ends.
2. If you’re not a client, rewards are paid by bank transfer to a UK bank account in your name, usually by the end of the month after we approve them. We may ask for proof of identity and bank details before paying. We may hold payments until your approved balance reaches £25.
3. We approve rewards monthly, once we have received the referral’s payment for that month.
4. You’re responsible for any tax due on your rewards. Rewards may count as income, so check with an accountant if you’re unsure. We don’t deduct tax, and we don’t pay VAT on top of rewards.

7. When rewards aren’t due or can be taken back

A reward isn’t due, and we can cancel it or deduct it from future rewards if it was already paid, if:

1. the referral cancels or stops paying before completing the Qualifying Period;
2. we refund the referral, or a payment is reversed or charged back;
3. the referral turns out not to qualify under section 4; or
4. you break these terms, or we reasonably suspect fraud or misuse.

8. How you can promote us

You can: share your link with people you know, post it on your own social media and website, and recommend us in person.

You must:

• make it clear that you may earn a reward, for example by saying “I may earn a reward if you sign up” or using #ad on social media posts;
• describe our services, prices and offers accurately, using what’s on evolveone.ai;
• follow the law, including UK data protection and marketing rules and the advertising codes.

You must not:

• send spam, bulk unsolicited emails or texts, or make cold calls in our name;
• pretend to be EvolveOne or suggest you work for us;
• run paid ads using “EvolveOne” or similar words, or buy search ads on our name;
• make promises about results, prices or discounts we haven’t published;
• offer cash or other incentives to get people to sign up, or share part of your reward with them;
• use our logo or brand except in the way we provide.

9. Offer for referred businesses

1. A business that qualifies through your referral gets its first paid month at half price.
2. This can’t be exchanged for cash or combined with other offers unless we agree in writing.

10. Your information

1. To run the Programme, we keep your name, email, phone number, business name (if you’re a client), referral code, the referrals linked to you and your rewards. If you’re paid in cash, we also keep the bank details you give us.
2. We use this only to run the Programme, pay rewards, prevent fraud and meet our legal duties. We keep it for as long as your account is open and then for up to 6 years for tax and accounting.
3. Your dashboard shows the business names of your referrals and where they’re up to. It doesn’t show their contact details or anything else about their account.
4. If you reach Gold and agree to be featured, we may show your name or business name on our website. You can withdraw this at any time.
5. Our Privacy Policy explains your rights and how to contact us about your data.

11. Leaving the Programme, and changes

1. You can leave at any time by emailing info@evolveone.ai. We’ll pay approved rewards that are due, but referrals that haven’t finished their Qualifying Period won’t earn further rewards.
2. We may change these terms or end the Programme by giving you at least 30 days’ notice by email. Rewards already earned under the old terms will still be honoured.
3. If we close your account because you’ve broken these terms, unpaid rewards may be cancelled.

12. Liability and law

1. Our total liability to you under the Programme is limited to the approved rewards due to you. Nothing in these terms limits liability that can’t be limited by law.
2. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
3. Questions or disputes: email info@evolveone.ai. We’ll reply within 10 working days.